Picture an Emergency Room (ER). Staff rushing around everyone, blood leaking out and colouring the floor red, general chaos, panic, mostly reactive, not proactive. Somewhere out in the hallway are loved ones saying their prayers. You might lose the patient on the table any minute. Is your business like an emergency room? Read How to…
A company is best run by employees and contractors. The need to have employees is crucial in the way a business function. In order to function effectively, productively and to produce the best results, the employees are needed to run the company successfully. Your employees and the contractors you hire are, in fact, your biggest…
Here are my top five quick and easy tips for ultimately improving efficiency and your bottom line. Focus on what you do well. Use technology to streamline processes. Share your knowledge. Add FAQs to your website. The phone shouldn’t drive you crazy. You can find the full article I’ve originally written for Tsheets here.…
In business, there are smart ways to cut your costs and make your business more profitable, and there are foolish ways. As a business coach, I’m all for ‘trimming the fat’ when you are smart about it. Cut the right things and be clever on how you save your pennies. However, when you cut the…
One of a company’s greatest assets is its employees. Training an employee is one of the foremost factors that must be put into force in a business. Huge companies spend billions of dollars on training per year – to make sure their employees are trained to perfection to produce the best results in the workplace. …
Business communication can take many different forms, ranging from verbal to written. Communication can be between employees within the same company, or between a company and its customers, suppliers and partners, or even with a business’ prospects. The reasons for business communication can also differ greatly, but it is usually intended for the benefit of…
So often business success is based on how high your website is ranked and getting onto page one in Google search. This means you want to become Google’s best friend. By ‘loving’ Google, you will be rewarded. Here are tips on how to earn the good favour of Google: …
Great customer service is vital for a retail business. Getting customers to your store through promotions, events, activities and a great website can be a head start to get visitors and a register which doesn’t stop. To turn these visitors into customers is the actual goal and more so, have these people coming back time…
As business owners, we all want to maximise our profit. We can certainly charge more, or work harder and increase our sales. We can ‘trim the fat’ and cull other expenses. We can cut electricity power bills. We should always aim to reduce waste. Wasted electricity is just one (of many) areas as business owners…
One of the single most important factor for any business is receiving reviews, recommendations and referrals by their customers on the products or experience they have shared with the business. If there is one reason as to why your business doesn’t receive reviews, it is because you are not asking for it. Read Business Plan…