As a business coach (and someone who also operates an online store) this question comes up quite a bit. I’ve argued both sides of the question, but at the end, I’ll share my personal preference and that which I share with clients. Why you should not charge shipping The psychology of value. Let’s…
In all my decades of business coaching and helping clients with their marketing and sales, I’ve found that many business owners find that sales is quite daunting, and dare I say, scary. Sales however doesn’t have to be scary or intimidating or something you’d like to avoid like the plague. It can be very satisfying,…
October is Mental Health Awareness month and an excellent time to refresh on the subject of mental health and general wellness. As an experienced Business Coach and Life Coach, I see day in, day out, people in various levels of stress and distress. We’re dealing with shortages (people and products), loss, COVID, political dramas, wars…
What do we do when we lose business motivation? This is a question I am asked a reasonable amount of time by my business coaching clients. Lack of motivation can occur due to a number of reasons. It may be that we’ve just lost the passion. It may be that we are easily distracted. Perhaps…
As a business coach and life coach, I’m not going to lecture to you and tell you that you must get your 8 hours of sleep every night. I know some people function perfectly well on less and some people need more. But what I do know is that a lot of people these days…
Staff (or Team as we often call them) are often a major resource for a business. They can be a complete pain or can be an absolute pleasure to have and which definitely help improve our business. I hear people complain about their staff (and sometimes justly so) but sometimes I wonder if they either…
Whilst negative communication and even negative feedback is not something we want to experience; it is often the reality of today’s world. People are not always kind to each other. Their motivations are not always honourable and sometimes, people just don’t think before they speak. Sometimes they don’t even realise how badly they make another…
As an experienced business coach, I listen to both clients and others in the business. At times I hear things that I know just shouldn’t be thought, or said out loud. I’m not judging, not by a long shot, but I thought maybe covering off on some of these common statements might be helpful to…
Some business owners really do struggle getting their team to help with the selling. There are a whole lot of reasons for this. But firstly, why should staff help with selling? Well, for a start, when we are working with existing customers, there is always an opportunity to sell and upsell. It doesn’t matter if…
We talk frequently about staff being worn out (and yes, totally agree) but what seems to be forgotten is that leaders are feeling weary too. They are responsible for their team, pressured to still meet deadlines, KPIs, budgets and milestones and all the while supporting everyone else. Too often, leaders are being pulled in multiple…