You have stepped-up in your career from a regular employee into a manager. Congratulations! What then? Does your success in the organisation just end up there? Definitely not. You have just accepted the greater responsibility that requires a different set of rules, goals, and skill. This is another challenge to a certain extent of your…
Your business is only special if it really has something that makes it different or sets it aside from all other companies within the same industry. For this to be possible, consider the “superhero” factor that will make your business stand out from all the rest of the businesses. Read Sales is NOT a Dirty…
What are you not saying or seeing or not hearing in your business? Business communication is very important. So often in business we miss things. We don’t communicate as effectively as we should, or miss things or perhaps don’t always ‘hear’ what is being said (or often, not said). Read It’s Mid-2017 – How…
In sales, many people believe that receiving an objection is a bad sign. However, if you approach the objection in the right way, then it helps you realize that this is actually a good sign – or rather a great sign. When someone gives you an objection they are essentially saying “I am not convinced…
One of the simplest (and quickest) ways that a salesperson can fail is by not preparing themselves beforehand for a sales meeting. It is crucial, not just to portray the right behaviour and wear the right attire, but also to have enough knowledge about the person you are about to have a meeting with. This…
All forms of leadership and management positions require one to provide coaching to their team. Coaches will guide and support clients. A good coach does encompass many traits, but a great coach encompasses all the good traits that a coach needs. A coach needs to constantly work to develop these traits and implement them to…
“The secret to change is to focus all of your energy, not on fighting the old, but on building the new.” – Socrates There are a few reasons why change is not just good for us but amazing too. We get way past our comfort zone. We experience more. We go through a path of…
Perception is incredibly important in business. Are you perceived as cheap and nasty or exclusive and expensive? Are you perceived as an expert and experienced or a newbie who has no idea of what you’re doing? Perception holds a much deeper meaning than we can imagine. It plays a huge role in shaping the way…
How much, and what you tell your team is important. I see this often done badly; either too much information shared, or not enough. How much do you involve your staff in the day to day decision making process? Let me outline a few aspects for you. Always do your due diligence. What…
As a business coach, I’m usually guiding clients on how to gain work, rather than the other way around. However, there are times when you definitely need to knock back and reject work. There is also a right and wrong way to do it. Find out Why Businesses Fail. When…