Dealing Difficult People

Dealing With Difficult People

  In life, and business, we sometimes have to deal with difficult people.  In business, those people can be clients, suppliers, staff, Government departments and even members of the public.  And if we’re honest, even ourselves – we sometimes have difficult moments too.  In this blog, I’m going to outline how to manage those difficult…

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Success is NOT a Dirty Word!

Success is NOT a Dirty Word!

Managing Tall Poppy Syndrome   Tall Poppy Syndrome (TPS) is an Aussie and NZ thing, and to some degree, also England.  It refers to “cutting down the tall poppy” where you criticise others for their success, talents and achievements.  Some believe it’s a by-product of our cultural value of everyone being equal.  Equality is fair…

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20 effective ways to build trust

20 Effective Ways to Build Trust – in Business & in Life

So why does trust even matter?  Trust impacts on social, business and work relationships.  You build better relationships when there is trust involved.  People (Co-workers, friends, clients, staff and even suppliers) are all more engaged, effective, productive, helpful and caring when they genuinely trust you.  There’s a well-known expression “People do business with people they…

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