Donna Stone is a business coach with three decades of experience. She grew her own business from a garage to be a multi-award winning operation that spanned five locations nationally. For almost a decade she has been sharing this knowledge and expertise with clients to guide them in their own success. Donna works with business owners and other business coaches, consultants and trainers to help them build their own success. Her Coach the Coach ™ program has proved exceedingly popular, as has her life coaching services. Donna is a prolific writer with hundreds of articles written and seven books published.
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There are a number of reasons that we lose money on projects or jobs. When you lose money on a project or don’t make as much profit as you should have, these impacts on your bottom line and on the overall profit and success of your business. As a business coach, I always ask prospective…
Remember that people do ‘judge a book by its cover’ and as an Executive you are ‘on show’ and representing your company. You are expected to lead by example and demonstrate to your staff correct dress code. If you are attending an interview for an executive position, dress even slightly above required level; at interview…
Business websites have become so much more prolific, as has our competition; which is why you need to improve and maximize your Google (SEO) ranking. With so much happening online it’s hard to get noticed, let alone to show up in the first page of Google search results. I can help with your blog…
If you are in business, or in management, you need to develop the art of negotiation. It’s in every part of our working day. A staff member wants a pay rise, or you’re trying to get a client’s business, or you’re shopping around for a new supplier. Negotiations are occurring every day. It isn’t…
Learning how to write great blogs is really important for your business and for your website ranking. It’s one of the easiest (in my opinion) things you can do to improve your Google positioning and improve SEO positioning. It’s also a wonderful way to demonstrate your expertise and be seen. As we rely more and…
Being in business can be hard work and if we are not on top of everything, then sometimes profits have a way of pulling a ‘Houdini’ on us and simply evaporating … so I wanted to share with you a quick (but effective) batch of financial tips that any business owner can implement. Read Do…
Harvard Business has a study on goal setting. It says 83% do not have goals. 14% have plans but are not written. 3% do have written goals. I’d like to put emphasis on putting goals in writing where you can review it from time to time. With long-term goals we also have short term objectives.…
Every successful business owner is dealing with stress in business. You may be stressed about time (or lack thereof), money, glitches in your processes and delivery, team or suppliers letting you down, customers not paying you … well the list could go on and on. Stress can even be the reason some people do stop…
Wow, I wish I had a dollar for every time someone said they were overwhelmed about tasks to action, or to do list, or simply the number of emails in their inbox. It’s a real common dilemma for every business owner, regardless of your industry, trade or profession. Read How to Achiieve Work-Life Balalnce. …
I promise I didn’t make up these customer service stats; they are in fact from the Capricorn Report. Whilst written in 1998, almost 20 years later, I truly believe they are all still relevant. Make 2017 different for your business. Customer service facts: 72% of clients feel customer service is very important.…