Published 20 June 2015. Updated 16 March 2026. All coaches and leaders need to nurture their people, whether you are a corporate leader, run a Mastermind group, have a small business or are a business coach, mentor or trainer. Leadership, training, and coaching should be actioned where you lead by example and help…
Well, it’s no doubt that whilst we, in Australia, are not ‘in the middle’ of things with the Middle East War, there is no doubt it will impact us as both individuals and businesses. For those with friends and family in the region, it will be personally very distressing; sending you absolute best wishes for…
Interestingly, two people this last week mentioned they were suffering from forgetfulness and ‘brain fog’. I know one of these people is fatigued, but it did get me thinking that this might be a great subject to write about. In my decades of business coaching, these two mentions are by no means the first time…
Like it or not, marketing frequently uses psychology to work effectively, or what is sometimes called neuro-marketing. In many ways, the smart marketer knows what makes buyers tick and select one product over another. Yes, sometimes it’s purely about price (and hence stores like eBay allow you to sort according to price), but more often,…
Staying focused at times can be a challenge. It is, however, essential. Without focus, we don’t get things done or goals achieved. In this blog, I’ll give you some fabulous, effective and practical ways to stay on task and focussed at work. We frequently come across distractions, which can be external or internal, realise our…
Selling the ‘intangible’, which is what services often are, is harder than a product. Unlike a piece of furniture, or a car, or a jumper, there is nothing physical that you can touch, feel, or photograph as such, but services (usually something you can’t feel or touch) can be sold very effectively. You just need…
As a business coach, I’m often focussing on problem solving, or getting in more sales, or improving the bottom line financially. However, there is absolutely no reason you can’t do well in business and have a good time, enjoying achieving your goals. Here are Some Practical Tips on How to Have Fun in Your…
Starting (or buying) a business can be a big deal, or quite minor. If you’re doing something else and just starting your business initially as a ‘side hustle’, you should still follow these steps, as time is money and you want to be sure you’re doing what is right. If you’re planning on going big,…
Some businesses master customer service very well, and others well, it’s sadly lacking. I saw this about both small and large businesses. I’ve seen some shocking customer service behaviours by large businesses, as much as small businesses. Here are some tips on how to get on the road to mastering your customer service, but first,…
I frequently work with businesses which are in growth mode and doing really well. What I know from experience is that during that growth, there are absolute teething pains, often which come about because a business is set up and structured as a smaller business and no-one has taken the time to put things in…