Let’s be super clear here – this is about a short pay to a supplier because either the job wasn’t fully done or wasn’t done to a reasonable level. This article is NOT about being unscrupulous and simply underpaying businesses and suppliers who do a perfectly fine job because you want to shirk paying your…
***Guest blog post by author Reba Webb on using promotional products To grow your small business you need to have a solid marketing strategy to make a mark on your target market. The fastest and most cost-efficient way to do this is to use promotional products. According to research, 83% of customers who got…
From my experience with dealing with many small businesses in Australia as a business coach, I know that many businesses still don’t see the value in blogging. I get it – it takes time, sometimes you’re stuck on what to write and, of course, maybe writing just isn’t your strength. However, I must share that…
As a business coach, I’m regularly talking to clients (and prospects) about their customer service. Most people say they are great and really look after their customers. I also know from decades of experience that if you surveyed a business’ customers you might not always get that same confidence in service. …
I saw another coach getting a hard time on social media recently in respect of her success and it’s certainly not the first time I’ve seen successful people getting bagged for their success. I’ve experienced it myself from time to time. Seeing that post on social media inspired me to write this article and share…
Year after year as a business coach, I talk to clients and prospective clients about business planning and strategy. Smart business-minded people see the value of planning and having clearly defined goals and objectives. As the saying goes “A goal without a plan is a just a dream”. Whilst it’s lovely to ‘dream’, there…
Business Awards are important. There is far more to it than just bragging. Value comes from the application process, and then from being a Finalist or Winner. Further down in this article, after I give you some tips on how to apply, I’m going to give you some business tips on what to do if…
I don’t know which is harder; thinking of Christmas gift ideas for my coaching clients or finding great ideas for friends and family? What I do know is that it certainly helps to have some ideas, so as I did my own research I thought I’d share some tips and pointers with you and hopefully…
Time and time again I see people send out marketing which just falls so far below par, that they are more than not engaging, they are shooting themselves in the foot. You get only ONE chance to make a first great impression, so if the impression you make is sub-standard, poor or downright shabby, then…
For some businesses, they see stock control as simply an accounting/tax thing they have to do once a year on 30 June. They see it as a pain in the derriere and a little more. So I thought it was timely to share with you all the many reasons that stock control, often called ‘stock-taking’,…