As an experienced business coach and marketer, I’m frequently watching what other people do in their marketing, including social media. It’s not always done right, or well. Whilst these tips are around business social media, really, I think many of the principles apply across the board – personal or business. Do’s and don’ts for…
For some, they believe working in a family-run business means a more relaxed working environment and a ‘one big happy family’ feel. Whilst some family-run businesses may well treat all their staff like a member of their family, it’s not that frequent. More often the challenges outweigh the benefits. However, having said that, some family…
Some business owners struggle to sell, let alone upsell. The upsell doesn’t have to be a ‘hard sell’. It also doesn’t need to be difficult. Did you know, that in a service-based business, once you do business with someone, all you have to do is ask? Offer an upsell and 50% (yes 50%) of your…
Below is an article by guest blogger Rebecca Jo. As an experienced business coach, I cannot emphasize enough the importance of customer support. Another statistic is that we lose 68% due to a perceived lack of indifference – aka customer service. With decades of experience in business and helping other business owners, I know that…
As six months dawn, we are definitely experiencing a new normal. It’s been six months and life continues, business (mostly) goes on and we settle into accepting this is life. I personally believe because the change was so quick, that we struggle with that change. One day we can go get our hair done, sit…
It’s easy in a downturn moment to be flat, blue, down in the dumps, stressed and depressed. Choose a word and I’m sure many of you out there are feeling it. Let’s change that mindset right from the start. Yes, times are tough, for business and individuals alike, but there is always a silver lining…
Another blog I wrote for BusinessBusinessBusiness which covers tips on working on your digital marketing especially if you have a small business. By following these tips, I’m sure you will get noticeable results that will get you more leads and sales. To find out how a business coach like me thinks about digital marketing…
When it comes to the crunch, we spend more than a third of our day at work and I believe for business owners, it’s probably more than 33% once you factor in all the components of running a business. It’s important that you love your business and what you do and do what you love…
As an experienced business coach who services business coaching clients in the building and construction industry, I can say that some builders are making the most of this new grant, and sadly some are not. Firstly, this grant is Federal (Australia wide) and potentially gives people $25,000 towards building a new home or substantially renovating…
When JobKeeper likely ceases at the end of September, experts are predicting that 1 in 6 businesses will close, in what is being labelled the ‘September Cliff’. If you don’t want to be that one in six, then it’s critical that you take action now in order to avoid this. You want to ‘shore up…