Staff (let’s call them ‘team’) motivation is really important to any business who has human resources. The human resources component of some businesses can be massive, especially service-based businesses. Whether you’re a tradie, accountant or medical practice, you need to motivate your team in order to improve your business. Before I give you those…
A big part of business is communication. Whether that’s in your marketing, sales process, delivering the service, managing team or liaising with suppliers, we cannot underestimate the importance of good business communication. Here are some business communication tips I’d like to share with you 1. Telemarketing & phone calls The worst thing you…
When I’m business coaching clients and we’re talking about goals, I always ask what the ‘end game’ is (exit strategy). What does the person want to do at the end of the day? Is the objective to start or grow a business, to franchise, or sell, purely be a cash cow or perhaps be their…
Smart decision making is a whole area of challenge for many people and many business owners. Will I or Won’t I are so strong that we often simply decide to put that decision on hold, in other words, make no decision. Below I’ll go through some processes around good decision making and the following through…
In business, there are so many things that we are taking control of. There are also things that we cannot control. If you’ve ever done a SWOT (Strengths, Weaknesses, Opportunities, Threats) Analysis, you will know that often the threats (which are external) are often the things we cannot control. The Serenity Prayer probably says it…
As an experienced business coach, I’ve seen many mistakes made when it comes to a business website. The blunders range from massive to not so big. Naturally, there are some great websites out there too. Let’s talk about what you should NOT be doing when it comes to your business website, and naturally what…
Google Reviews are gold for your business. In this blog, I’m going to cover everything from the importance of attaining Google Reviews, how to get them, how to deal with poor reviews (and good ones) and how to take those reviews to the next level in your marketing. Google Reviews – why they are…
Google My Business (affectionately known as GMB) is a powerful digital marketing tool. Whilst it started in June 2014 it has really come into its own over the last couple of years. Now it’s a marketing tool that I recommend almost everyone that I do business coaching with. As a bonus, it’s free! An interesting…
Now more than ever, virtual meetings are becoming more of a norm. I have found that more people are willing to meet virtually, whether that be for a business meeting, team catch-up, client catch-up or even an initial ‘meet and greet’. Whether you are using Zoom, Skype, Teams or some other system, many of the…
Well, we made it! It’s been a hard year for many and extremely tough for some. Christmas is going to be soon upon us and it’s time to plan. I’ve listed out for you some quick and timely reminders which will likely be relevant for most businesses. Businesses need to action these before Christmas…