Some business owners struggle to sell, let alone upsell. The upsell doesn’t have to be a ‘hard sell’. It also doesn’t need to be difficult. Did you know, that in a service-based business, once you do business with someone, all you have to do is ask? Offer an upsell and 50% (yes 50%) of your…
Below is an article by guest blogger Rebecca Jo. As an experienced business coach, I cannot emphasize enough the importance of customer support. Another statistic is that we lose 68% due to a perceived lack of indifference – aka customer service. With decades of experience in business and helping other business owners, I know that…
As six months dawn, we are definitely experiencing a new normal. It’s been six months and life continues, business (mostly) goes on and we settle into accepting this is life. I personally believe because the change was so quick, that we struggle with that change. One day we can go get our hair done, sit…
It’s easy in a downturn moment to be flat, blue, down in the dumps, stressed and depressed. Choose a word and I’m sure many of you out there are feeling it. Let’s change that mindset right from the start. Yes, times are tough, for business and individuals alike, but there is always a silver lining…